- Ease of Use
- Help & Support
BigCommerce is a hosted solution of the shopping cart Interspire. From 2003, Interspire has been helping businesses such as Dell, Ticketmaster, Wayne Gretzky and MediaTemple succeed online. This BigCommerce review will show how it was created as an affordable hosted solution for anyone selling online that doesn’t have a huge development team and the design skills to host the shopping cart themselves.
The reason that BigCommerce is creating such a buzz is because of the features it offers. BigCommerce is really empowered to merchant to design a professional store even if they don’t have any design experience. For those with limited experience, they offer point-and-click and drag-and-drop functionality. Those that do have a designer or have design experience have full access to modify their HTML and CSS using either their web-based editor or FTP.
One other features that really sets them apart is the ability to display their shop on Facebook. Features like this is really going to be the trend going forward in e-commerce. What makes it so powerful that you can display products and make a purchase or they can be shared between Facebook users using their wall. With the release of Google Caffeine social features are going to be that much more important to rank well in natural search.
Search engine optimization is hugely important when talking about an Internet business. BigCommerce has provided all the tools necessary to rank well in search engines. They’ve even been audited by the world’s number one search engine optimization expert Aaron Wall. Using BigCommerce, your sure to rank well in search engines.
BigCommerce has a variety of customer service and technical support methods at your disposal. As part of their support portal, including knowledge base, training videos, articles, support ticket system and a toll-free number. A new feature that they’ve just added is their community center. The community center is where BigCommerce merchants gather and discuss ideas, problems and anything else regarding the shopping cart. It’s more than a forum, it’s a place where other members can rate your ideas and give BigCommerce an idea of what’s important to the community. They also mark their posts when they been answered so you can easily find a solution to a problem if it’s already been asked.
I have to say I was thoroughly impressed with BigCommerce. I think they’ve really got a good grasp how people shop on the Internet today. The impression I get from their templates, their website, shopping cart, and online community is this solution is very polished. I would truly recommend this shopping cart to anybody looking to start an online business or looking to switch shopping cart providers.